Managed IT Services
When you need managed services in Northern Virginia to keep a small firm running at peak, consider us. We manage all of your IT for a flat-rate fee so you can focus on billable work instead of tickets.
An IT department, without the headcount
You get a named team, a documented environment and a monthly number that does not change because a server failed. Help desk, patching, vendor coordination, procurement, onboarding and offboarding are all inside the agreement — not billed back to you as surprises.
Proactive by design
Our service philosophy is proactive, not reactive. State-of-the-art monitoring watches your network 24/7 to identify issues and address them before they become problems, rather than putting out fires after a partner has lost an afternoon.
Business-savvy advice
We design, evaluate and justify technology from a clear understanding of the business benefit. If a project will not pay for itself in recovered time, reduced risk or a lower insurance premium, we will tell you — and put the reasoning in writing.
Onboard
A structured discovery of every device, account, vendor and line-of-business application, documented before we change anything.
Stabilize
Close the highest-risk findings first — backups, identity, endpoint protection, patching — then remove the recurring causes of tickets.
Support and plan
Ongoing help desk, quarterly business reviews and a rolling technology roadmap tied to your budget cycle.
What is included
- Unlimited remote help desk for staff
- 24/7/365 monitoring and alerting
- Patch management and endpoint protection
- Microsoft 365 administration and licensing guidance
- Vendor management for internet, phones and software
- Quarterly business review and technology roadmap
Two ways to buy managed services
Both packages are one flat monthly fee — no per-ticket charges, no hourly surprises. Each price covers a bundle of 5 users; additional users are quoted per seat. Firewall management and weekly reporting are included at no cost — we manage the firewall you already have, or supply one at cost.
Business Starter
The essentials that stop small-firm problems: antivirus, monitoring that runs overnight, filtered web access and backups that have been tested.
$465/month
5-user bundle- Antivirus, installed and monitored on every device
- Remote monitoring & management — PC health and OS updates
- Remote IT support
- Cloud backup, encrypted and monitored
- Firewall management
- Weekly reporting
Business Pro
Everything in Starter, plus active detection and response — a team watching your endpoints around the clock, not just software running quietly, and in-person support when you need it.
$698/month
5-user bundleEverything in Business Starter, plus:
- EDR — endpoint detection and response on every device
- MDR — managed detection and response, monitored 24/7
- In-person IT support
- Vendor management for internet, phones and software
- Managed MFA (multi-factor authentication)
- Vulnerability management with prioritized remediation
- Email anti-phishing protection
- Firewall management — included at no cost
- Web content filtering & secure DNS
- VPN (virtual private network) for remote staff
What is covered in each package
A check mark means the item is included in the flat monthly fee. Anything listed in words is a difference in the level of coverage.
| Coverage | Business Starter$465/month5-user bundle | Business Pro$698/month5-user bundle |
|---|---|---|
| Antivirus | ||
| Remote monitoring & management (PC health, OS updates) | ||
| Remote IT support | ||
| In-person IT support | ||
| Vendor management | ||
| Managed MFA (multi-factor authentication) | ||
| Email anti-phishing protection | ||
| EDR (endpoint detection and response) | ||
| MDR (managed detection and response, 24/7) | ||
| Vulnerability management | ||
| VPN (virtual private network) | ||
| Cloud backup | ||
| Firewall management | ||
| Weekly reporting | ||
| Web content filtering & secure DNS |
Ready to talk about managed it services?
We will look at what you have now, tell you what is actually at risk, and quote a flat monthly figure before anything is signed.